Privacy Policy

Zimo Communications Ltd which operates 03TALK is committed to protecting your privacy and will only use the information that we collect from you lawfully (in accordance with the Data Protection Act 1998). We do not use 'spam' which we define as random emails to personal email addresses where the recipient has not been a customer of ours. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it

When you purchase any of our products or services we need to know your name, postal address, email address and telephone number.

Zimo utilises 128bit Secure Server Technology (SSL) to ensure that all personal and transactional information is protected to the highest standards. Once your credit or debit card has been validated and payment authorised, card details are deleted from our secure server.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our products and services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

2. Unsubscribe from future email communications

We may also wish to provide you with information about special features of our website or related products and services. If you would rather not receive this information, please send an email message to info [at] 03talk [dot] com requesting your removal. We will also provide an unsubscribe option in all subsequent marketing and promotional email messages. Alternatively, you may telephone us on or write to us at Mailing List Management, Zimo Communications Ltd, Metropolitan House, Station Road, Cheadle Hulme, Cheshire SK8 7AZ. Please quote your email address in telephone and postal communications.

You agree that you do not object to us contacting you for any of the above purposes and you confirm that you do not and will not consider any of the above as being in breach of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

3. Our use of cookies and other information gathering technologies

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. During the order process you may be given the option of using a cookie to remember your login and password. This feature is for your own convenience and entirely optional. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our web site, including purchasing items.

4. Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

6. How to contact Zimo Communications Ltd

We welcome your views about out website and our privacy policy. If you would like to contact us with any queries or comments please send an email info [at] 03talk [dot] com or write to us at the address shown in the footer.

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